5 components of emotional intelligence in a human-AI customer service

Emotional intelligence is an essential skill in the customer service functions with the productivity and efficiency of the role is directly tied to the quality of conversations. The personal dynamics of emotionally cognisant customer service agents play an important role in empathetically resolving any queries […]

I genovesi nel progetto Calatrava per la ricostruzione del ponte

L'archistar spagnola alla guida e almeno una decina di realtà genovesi a seguire, tra studi di architettura, urbanistica, progettazione, l'impresa specializzata in demolizioni e smontaggi e la consulenza determinante del Dicca, il dipartimento della … by Livio Acerbo #greengroundit #thisisnews

Arsenal vs Spurs live stream: how to watch today’s Premier League North London derby online

First, a quick quiz question…which football player has the most North London derby goals  in Premier League history? Tricky one, eh? Well it’s a much easier task to get an Arsenal vs Tottenham Hotspur live stream – just follow the advice in this handy guide. […]