4 proven approaches to CX strategy that make customers feel loved

Rebecca Liu-Doyle Contributor Rebecca Liu-Doyle is principal at Insight Partners, a global private equity and venture capital firm. Her focus areas include high-growth software, marketplaces, and consumer internet. < p id=”speakable-summary”>Customers have been “experiencing” business since the ancient Romans browsed the Forum for produce, pottery […]

Former head of Alphabet’s Loon joins Starship Technologies as new CEO

Autonomous robotics company Starship Technologies has a new CEO. The company on Tuesday said Alastair Westgarth, the former CEO of Alphabet’s Loon, would be leading the company as it looks to expand its robotics delivery service. Westgarth previously headed Loon, Alphabet’s experiment to deliver broadband […]