Home services platform Urban Company raises $255 million at $2.1 billion valuation

Home services marketplace Urban Company said on Wednesday it has raised $255 million in a new financing round and confirmed a valuation of $2.1 billion, joining over a dozen other startups in India that have earned the unicorn status this year. The new financing round […]

4 proven approaches to CX strategy that make customers feel loved

Rebecca Liu-Doyle Contributor Rebecca Liu-Doyle is principal at Insight Partners, a global private equity and venture capital firm. Her focus areas include high-growth software, marketplaces, and consumer internet. < p id=”speakable-summary”>Customers have been “experiencing” business since the ancient Romans browsed the Forum for produce, pottery […]