Enterprise messaging is getting a lot smarter because of IM apps, social media, artificial intelligence and chatbots

Enterprise messaging, i.e. messages exchanged between businesses and consumers, is about to make a quantum leap into the digital world. So far, SMS was the only mobile messaging channel available to enterprises. But now, many more digital channels are emerging: apps such as Facebook Messenger, […]

Blizzard bows to fans and announces World of Warcraft Classic

For years there’s been friction between World of Warcraft players wanting access to classic, “vanilla” servers (without all those later expansions and upgrades), and Blizzard, which preferred everyone to be using newer versions of the game, thank you very much. Well, Blizzard has relented: at […]