How IBM Watson can help B2B support teams reduce churnBIG Data

All customer support teams have experienced the “stomach drop” feeling that typically accompanies hearing that a big customer is canceling. And although it sometimes feels out of left field, customer distress doesn’t happen overnight. Rewind to a few months ago. Were there any indicators that […]

Microsoft, Intel and others are doubling down on open source Linux security

Microsoft is continuing its broad ongoing push to contribute with open source projects, joining the newly created Confidential Computing Consortium, an initiative launched by The Linux Foundation which aims to provide better security for data which is actually in use by apps on a computer, […]