Helpshift’s Digital Support Benchmark Report suggests many gaming companies are handling customer support with AI or automated processes.
Day: October 12, 2023
Lakera launches to protect large language models from malicious prompts
Large language models (LLMs) are the driving force behind the burgeoning generative AI movement, capable of interpreting and creating human-language texts from simple prompts — this could be anything from summarizing a document to writing poem to answering a question using data from myriad sources. […]
Gaming is mastering automation in player support | Helpshift
Helpshift’s Digital Support Benchmark Report suggests many gaming companies are handling customer support with AI or automated processes.
Cruise opens robotaxi service in Houston
GM’s self-driving car subsidiary Cruise has opened its robotaxi service to users in Houston — an expansion that comes amid increasing criticism of the company’s operations in San Francisco, it’s first launch city. Cruise said it will operate seven days a week from 9 p.m. […]
Bluesky gets its first third-party mobile app with Graysky, launching later this month
Bluesky, the Jack Dorsey-backed Twitter alternative, is getting its first third-party app for mobile users: a new app called Graysky. Though numerous Bluesky projects built on the company’s API are already in the works or in testing, Graysky will be the first to ship to […]
SAG-AFTRA accuses studios of ‘bully tactics’ after talks break down
Two weeks have passed since the Writers Guild of America reached a deal to resume working, but things aren’t looking good for its counterpart, the Screen Actors Guild-American Federation of Television and Radio Artists (SAG-AFTRA). Talks broke down Wednesday night with the Alliance of Motion […]
Bedrock Energy thinks the solution to decarbonizing skyscrapers is 1,500 feet underground
Big buildings almost always have big carbon footprints, and getting the carbon out of heating and cooling is especially challenging. Geothermal might be the answer.
X CEO responds to EU officials over handling of Israel-Hamas disinformation
Linda Yaccarino, X’s CEO, said the company has redistributed its resources and has refocused internal teams, which are now working round the clock to address the platform’s needs related to the ongoing Israel-Hamas war. Yaccarino talked about the measures the website has taken so far […]
SAG-AFTRA’s strike continues after last round of contract talks breaks down
Image: SAG-AFTRA In the wake of the Writers Guild of America finally winning and ratifying a new labor contract with the Alliance of Motion Picture and Television Producers (AMPTP) after 146 days of striking, there was some hope that the Screen Actors Guild – American […]
How to change the alert sounds on your iPhone
Illustration by Samar Haddad / The Verge In the past, Apple’s ecosystem has been a little “one size fits all” without a lot of room for personalization — however, now we’re getting a lot more ringtones in iOS 17. Customizing your iPhone’s alert sounds can […]

